844.436.8325

Employment Opportunites

 

CNC Field Service Engineer

Date: August 22, 2017

Assignment Location: Michigan

Status: Non-Exempt

Revision: A

Reports to: David Cochenour, Director of Operations

Position Summary:

Responsible for day to day field service including but not limited to troubleshooting & repair, installations or predictive & preventive maintenances, ballbar analysis, laser alignments, etc.

Essential Duties:

  • Perform field service, installations or PMs as required.
  • Resolve customer issues and provide sales support.
  • Represent Geoteck Services; professionally and ethically at all times, with all actions in line with business expectations.
  • Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

Principle Accountabilities:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are a minimum representation of the knowledge, skill, and/or ability required.

Potential candidates must be able to successfully complete service calls and excel beyond that of our competitors. The Applicant must be able to manage Customer relationships coupled with improved satisfaction, and willing to be measured by such. Additionally, this individual must be organized, motivated and a self-starter.

Knowledge, Skills, and Abilities:
A CNC technical background is required with a proven track record of no less than 5 years in field service desired. The ideal candidate would also have a minimum 2 year technical degree, with a working knowledge of Fanuc and Mitsubishi controls &/or Siemens & Heidenhain. Prior experience on the following machine tools and disciplines preferred:

Hyundai Wia              Machine Tool Mechanics                   Ball-Bar Testing                   OKK
MAG                          Ladder Logic                                     Way Scraping                       Okuma
Heller                         Relay Logic                                       Retro-fitting                          Hardinge
DMG/MORI                Probe Installations                            Peripheral Installations        Makino
Mazak                        4 th /5 th Axis integrations                Automation                           Niiagata
FpT                            EDM’s                                               Siemens Step 7                    Enshu
Fidia                           Preventative Maint.                          RS Logic                               Grob

General Requirements:
Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet.

Standard work week is based off 40 hours with Overtime available with Manager’s approval. Some overnight travel may be required.

NOTE: This job description does not constitute a contract for employment.



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14159 Rick Drive | Shelby Township, MI 48315 TOLL FREE: 844.436.8325 | LOCAL: 586.803.3163

 

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